Frequently Asked Questions

The university does not mail midterm or final grades to students or to their parents. Grade information is readily available to students online at WebSTAC. Because WebSTAC is a password-protected system, only students themselves are able to look at their grades online. We recommend asking your WashU student to sign on to WebSTAC while home on vacation and show you the grades he or she has received. If your student will not be home soon, ask him or her to send you a grade printout.
The university does not have such a standard form. Parents who are having difficulty having meaningful conversations with their WashU students are encouraged to contact the student’s academic advisor about the problem. The advisor may want to engage the parent in a conversation together with the student to explore communication or educational issues. Parents may raise financial matters with a counselor in the Student Financial Services Office.
Either a student or a parent may request verification of enrollment from the Office of the University Registrar. Please note that enrollment verifications are not released until the semester has begun.
 Full-time enrollment status is based on the number of units in which a student is enrolled. For undergraduates, full-time enrollment is generally 12 or more units each semester (fall and spring). For graduate students in master’s and doctoral programs, full-time enrollment is generally nine or more units each semester. Full-time status can vary by academic program; the student services area in your child’s school can provide more detail if you have additional questions.
 Students’ transcripts are considered private under FERPA. Therefore, only the student can request that a transcript be sent. Students may request transcripts from anywhere in the world and at any time through WebSTAC; as long as your son or daughter has access to the Internet, he or she will be able to request transcripts.